Blantyre, Malawi, Africa
For our clients
For Our clients
Project
Heroku Access with HK Mobile
Client
Stratis Global
Status
In progress
Project Overview
Summary
Stratis Global Transforms Salesforce Heroku Access with HK Mobile
Client Challenge:
Stratis Global faced productivity issues using Salesforce Heroku through a web browser. Werkix, a partner, provided skilled talent to develop a solution.
Results
The Rojoli-Werkix partnership yielded remarkable results:20% Reduction in Response Times, 30% Increase in Customer Satisfaction 25% Cost Reduction, Scalability: Managed engineers handled varying support demands seamlessly.Added Value: Development of KPIs and training in essential management tools.
Solution:
To tackle these challenges, Rojoli Services partnered with Werkix to outsource part of their customer support. Werkix provided a managed support engineer solution that included:
